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Customer Service Excellence
Courses
Customer Service Excellence
Course categories
Self-Paced Technical Courses
Self-Paced Technical Courses / Pump Design & Surface Pumps
Self-Paced Technical Courses / Pumps Selection
Self-Paced Technical Courses / Pump Controls
Self-Paced Technical Courses / Motors
Self-Paced Technical Courses / Control Panels & Protective Devices
Self-Paced Technical Courses / Borehole Pumps Theory
Self-Paced Technical Courses / Borehole Pumping Solutions
Self-Paced Technical Courses / General Machinery
Self-Paced Technical Courses / Pressure Sets & Fire Sets
Self-Paced Technical Courses / Electronic Controls
Self-Paced Technical Courses / Electricals
Self-Paced Technical Courses / DES- Automation, Metering and IoT
Self-Paced Technical Courses / DES - BMS, Power Monitoring & Control
Self-Paced Technical Courses / Solar
Self-Paced Technical Courses / Solar Water Heaters
Self-Paced Technical Courses / Solar Pumping
Self-Paced Technical Courses / Power Backups & Grid Connect Systems
Self-Paced Technical Courses / Pools
Self-Paced Technical Courses / Pools 2
Self-Paced Technical Courses / Water Treatment I
Self-Paced Technical Courses / Water Treatment II
Self-Paced Technical Courses / Irrigation Overview & Sprinkler Systems
Self-Paced Technical Courses / Irrigation - Hunter, Drip & Other Systems
Self-Paced Technical Courses / Chemicals I
Self-Paced Technical Courses / Chemicals II
Self-Paced Technical Courses / Installations and Service Issues
Self-Paced Technical Courses / Solar Technical Basics
Self-Paced Technical Courses / Pumpsets
Self-Paced Technical Courses / Fire Sets - Self-Paced
Self-Paced Technical Courses / General Machinery II
2024 IMS Refresher Training
2024 IMS Refresher Training / IMS Refresher - Supply (4 & 12)
2024 IMS Refresher Training / IMS Refresher - HRM (Group 5)
2024 IMS Refresher Training / IMS Refresher - Sales (6 , 11 & 14)
2024 IMS Refresher Training / IMS Training - GSS(2,17) EBS (3)
2024 IMS Refresher Training / IMS Refresher - Technical - Group 1 & 7 (physical)
2024 IMS Refresher Training / IMS Training - Sales (9,18 & 20)
2024 IMS Refresher Training / IMS Training - CX - Group 8
2024 IMS Refresher Training / IMS Training - Service - Group 10 & 16
2024 IMS Refresher Training / IMS Training - Digital - Group 13
2024 IMS Refresher Training / IMS Training - Execs
New Staff Induction
New Staff Induction / Welcome Videos Day One
New Staff Induction / Sales Processes
New Staff Induction / Human Resource
New Staff Induction / Learning & Development
Engineers Training
Engineers Training / Irrigation
Engineers Training / Solar Solutions & Technology
Engineers Training / Pump Design & Surface Pumps
Engineers Training / Borehole & Well Pumps
Engineers Training / Electricals I - Motors & Controls
Engineers Training / Digital Engineering Solutions
Engineers Training / General Machinery
Engineers Training / Pools
Engineers Training / Pressure Sets, Controls & Manufactured Prods
Engineers Training / Engineers - Water Treatment
Engineers Training / Service & Workshop Issues
Engineers Training / Chemicals
Staff Development - Self-Paced
Staff Development - Self-Paced / D&S Overview & History
Staff Development - Self-Paced / Communication Policy
Staff Development - Self-Paced / Marketing Strategy
Staff Development - Self-Paced / Supply Chain Management - Self Paced
Staff Development - Self-Paced / Customer Relationship Management - Self Paced
Staff Development - Self-Paced / Operations Management
Staff Development - Self-Paced / Engineering & Technical Support
Staff Development - Self-Paced / Human Resource Strategy
Staff Development - Self-Paced / Group Shared Services
Staff Development - Self-Paced / Internal Audit
Staff Development - Self-Paced / Digital Division
Staff Development - Self-Paced / Emotional Intelligence
Staff Development - Self-Paced / D&S Group Service
Staff Development - Self-Paced / D&S International Business
Assorted Courses
Assorted Courses / ICT Academy Tutorials
Assorted Courses / Induction
ICT
ICT / Azure Management
ICT / Business Central (BC)
ICT / Customer Relationship Management (CRM)
ICT / Human Resource Management Information System (HRMIS)
ICT / Jet Reports
ICT / Networking
ICT / Power Business Intelligence (Power BI)
ICT / Security
ICT / Software Testing
ICT / Warehouse Management System (WMS)
Leadership Development Programme
Leadership Development Programme / D&S Strategic Principles
Leadership Development Programme / Leadership & Leading Teams
Leadership Development Programme / Managing Change
Leadership Development Programme / Art of Delegation
Leadership Development Programme / Managing Expectations & Motivation
Leadership Development Programme / Crisis & Conflict Management
Leadership Development Programme / Communicating for Influence
Leadership Development Programme / Time Management
Leadership Development Programme / Presentation Skills
Leadership Development Programme / Wellness & Humanness
Leadership Development Programme / The Art of Negotiation
Staff Development Programme
Staff Development Programme / Corporate Strategy
Staff Development Programme / Marketing Strategy
Staff Development Programme / Supply Chain Management
Staff Development Programme / Customer Relationship Management
Staff Development Programme / Operations Management
Staff Development Programme / Engineering & Technical Support
Staff Development Programme / Human Resource Strategy
Staff Development Programme / Emotional Intelligence
Staff Development Programme / Communication Policy
Staff Development Programme / Staff Development - International Business
Staff Development Programme / Staff Development - Group Service
Staff Development Programme / Financial Management
Staff Development Programme / Internal Audit
Customer Service Excellence
Customer Service Excellence / Your Key to Customer Satisfaction
Customer Service Excellence / Teamwork Development
Customer Service Excellence / Handling Complains and the Irate Customer
Customer Service Excellence / The Language of Positive Communication
Customer Service Excellence / Exceeding Customer Expectations
Customer Service Excellence / Value-Added Service
Customer Service Excellence / Effective Telephone Techniques
Customer Service Excellence / The Art of satisfying Customers
Customer Service Excellence / Service Recovery
Customer Service Excellence / Empowerment
Customer Service Excellence / Total Quality Service
Digital Academy
Digital Academy / Digital Products/Applications
Digital Academy / Digital Products/Applications / D&S FLO App
Digital Academy / Digital Products/Applications / Business Central
Digital Academy / Digital Products/Applications / Business Central / BC Sales Process
Digital Academy / Digital Products/Applications / Business Central / BC Purchase Process
Women In Leadership
Women In Leadership / A Day in the Life of a Manager
Women In Leadership / Personal Branding, Grooming and Etiquette
Women In Leadership / Career Progression: Internal and External Perspective
Women In Leadership / Mental Wellness
Women In Leadership / Professional Women Empowerment
Women In Leadership / Vision Boarding
Women In Leadership / Public Speaking and Presentation Skills
Women In Leadership / Dealing With Personal Insecurities
Women In Leadership / Personal Financial Management
Women In Leadership / WIL - Physical Wellness
Women In Leadership / Adjusting to a new role
Women In Leadership / Personal Financial Management II
Women In Leadership / Personal Financial Management III
Women In Leadership / Impact of WIL - Testimonials
Women In Leadership / Where Women Fail- Male Perspective
Women In Leadership / WIL - Dealing with Complex Family Issues
Women In Leadership / WIL - Female Reproductive Health
Women In Leadership / Overcoming Gender Stereotypes
Women In Leadership / Living With Intention
Women In Leadership / WIL - Legal Perspective on Property Ownership and Writing a Will
Women In Leadership / Burnout and Stress Management
Women In Leadership / WIL - Burnout and Stress Management
Women In Leadership / WIL - Taking Stock: Reflection on Three Years of WIL
Women In Leadership / WIL - Gender Based Violence
Women In Leadership / WIL - Overcoming Career Setbacks
Women In Leadership / WIL - Work relationships and Self Growth
Women In Leadership / WIL - Managing Finances in Marriage and Parenting
Women In Leadership / WIL - Leading With Authority
Supply Chain Trainings
Supply Chain Trainings / Diploma in Warehouse Management
Supply Chain Trainings / Procurement and Logistics Management
Supply Chain Trainings / Inventory Forecasting & Analytics
Products & Applications Course
Supplier Trainings
External Courses
External Courses / Selling Techniques
External Courses / Kaizen 5S Methodology
External Courses / Kaizen - Waste & Problem Identification
External Courses / Supply Chain Management
External Courses / Project Management Course
External Courses / Risk Vulnerability in Supply Chain
Solar Sunverter Installation
Self Help Videos
Self Help Videos / Treasury
Self Help Videos / Staff Appraisals Guide
Self Help Videos / BEP Analysis
2023 Trainings
2023 Trainings / FLO App V3 Launch
2023 Trainings / Outboard Engine
2023 Trainings / Jobs Management
2023 Trainings / IMS Internal Auditors Training
2023 Trainings / Pool Tool Launch
2023 Trainings / DSpa, Panel pool, Steam & Sauna
2023 Trainings / Italtechnica
2023 Trainings / Outsourced medical administration: Staff Education
2023 Trainings / Management Accounts - General Overview
2023 Trainings / SNV SEFFA Project Training
2023 Trainings / Supplier Training - Hunter
2023 Trainings / Dayliff New Products Launch
2023 Trainings / Proposal Template Launch
2023 Trainings / Group Compliance Policy
2023 Trainings / Financial Welness
2023 Trainings / Culture Induction
2023 Trainings / Staff Insurance Member Education
2023 Trainings / Solar Structures Design Updates
2023 Trainings / Wellness Session - Mental Health
2023 Trainings / Fire Marshalls Training
2023 Trainings / General Projects Policy
2023 Trainings / Gulf Bank Education Day
2023 Trainings / Kurita Chemicals - Paper Industries
2023 Trainings / Projects Job Processing
2023 Trainings / 2023 Performance Appraisal
2023 Trainings / Production Module Training
2023 Trainings / Data loss prevention
2023 Trainings / CRM System Roll-out
2023 Trainings / Customer Financing - Launch
2023 Trainings / Digital Engineering Solutions
2023 Trainings / OPI calculation & Interpretation Training
2023 Trainings / AGSOL Training - General machinery
2023 Trainings / Partnerships Function
2023 Trainings / Customer Experience Function
2023 Trainings / Treasury Updates - UG & ZMD
2023 Trainings / Future Pump Refresher Training
2023 Trainings / Digital Channels
2023 Trainings / API Training
2023 Trainings / Technicians Training - Makita products
2023 Trainings / Grundfos Training - Intranet & My Grundfos
2023 Trainings / Group Service Function Launch
2023 Trainings / Supplier Training - Fosroc Waterproofing Products
2023 Trainings / Export Processes
2023 Trainings / Bioliff Solutions Launch
2023 Trainings / First Aid Training
2023 Trainings / Nutritional Wellness Session
2023 Trainings / Minet - Medical Scheme Administration
2023 Trainings / GL Coding and Chart Of Accounts
2023 Trainings / Credit Policy and Procedures
2023 Trainings / DSRs Training - FLO App
2023 Trainings / 2024 Planning Platform & Budget Inputs
2023 Trainings / 2024 Plan - Business Development Template
2023 Trainings / Financing Customers Solar Solution - Grid-X Africa
2023 Trainings / Transport Policy Communication
2023 Trainings / Mentors Training & Briefing Session
2023 Trainings / Dsmart Launch
2023 Trainings / Batteries Warranty - Installation & Commissioning
2023 Trainings / Batteries Warranty
2023 Trainings / New Products - Dayliff & Pedrollo
2023 Trainings / New Products - Solar & Manufacturing
2023 Trainings / D&S Flo App - Service Function Launch
2023 Trainings / How to Sell - Iron Removal
2023 Trainings / How to sell - Reverse Osmosis
2023 Trainings / How to sell - Domestic Purifiers
2023 Trainings / How to sell - Waste Water
2023 Trainings / How to sell - Boilers & Cooling Towers
2023 Trainings / How to sell - Disinfection
2023 Trainings / How to Sell - WR/WG/WL
2023 Trainings / How to sell - Filtration & Media
2023 Trainings / How to sell - Softener
2023 Trainings / How to sell - Genesys Chemicals
2023 Trainings / New Products - WT, Chemicals & G-Mach
2023 Trainings / New Products - Pools
2023 Trainings / New Products - Engineering
2023 Trainings / New Products - Solar and Irrigation
2023 Trainings / New Products - Dayliff & Pedrollo
2023 Trainings / New Products - BMS
2023 Trainings / DES for Industry & Water Service Providers
2023 Trainings / DES Solutions Demo
2023 Trainings / DES - iDAYLIFF Solution selling for Sustainability and Operation Efficiency
2023 Trainings / DES - Power and Energy Monitoring Solutions
2023 Trainings / DES - Pump Station Automation Opportunities
2023 Trainings / DES Opportunities: Hospitality, Healthcare and Real-Estate
2023 Trainings / DES - Pre-Paid Metering Solutions
2023 Trainings / Sub's Training - Pump Specifications
2023 Trainings / Sub's Training - D&S Range of Pumps & Selection Criteria
2023 Trainings / Sub's Training - Borehole Pumps
2023 Trainings / Subs Training - Control Panels
2023 Trainings / Sub's Training - Pump Controls
2023 Trainings / Sub's Training - Control Panels & Protective Devices
2023 Trainings / DSRs Training - Pools
2023 Trainings / DSRs Training - General Machinery
2023 Trainings / DSRs Training - Solar sizing tool
2023 Trainings / DSRs Training - Water Treatment
2023 Trainings / DSRs Training - Chemicals
2023 Trainings / DSRs Training - Solar
2023 Trainings / DSRs Training - BMS Solutions
2023 Trainings / DSRs Training - Irrigation
2023 Trainings / Consultants' Webinar - Solar Technologies
2023 Trainings / Consultants' webinar - Pedrollo
2023 Trainings / Consultants Webinar - Generators
2023 Trainings / Consultants Webinar - Automation and Digital Metering for Industry and Buildings
2023 Trainings / Irrigation
2023 Trainings / Huawei - Power-M Value & Solutions
2023 Trainings / Huawei - Introduction to Huawei Solar Fusion
2023 Trainings / Huawei - iSite Power-M Residential Solution
2023 Trainings / Huawei - Power M and Luna Systems(Practical Session)
2023 Trainings / Huawei Sales Training: Power-M and Luna ,Residential
2023 Trainings / Huawei - C&I Solutions
Zambia Trainings
Zambia Trainings / Financial Wellness Training- Prudential
Zambia Trainings / 2024 Trainings
Zambia Trainings / 2024 Trainings / FLO-APP New Features Training
How To Videos
How To Videos / Practicals
How To Videos / How to - Pumps
How To Videos / Solar How To
2024 Trainings
2024 Trainings / New Products - Irrigation, Pools & General Machinery
2024 Trainings / PV Structures Pricing
2024 Trainings / New Products - Water Treatment, Chemicals & Digital Engineering
2024 Trainings / Huawei 200KWH & POWER-S Solution & configuration
2024 Trainings / Production Module
2024 Trainings / Rollout of Time and Attendance System - Subsidiaries
2024 Trainings / KRA eTIMS Training
2024 Trainings / Product Training - Water Treatment Purifiers
2024 Trainings / Occupational Health and Safety at the Workplace
2024 Trainings / Supplier Training - Activated Carbon
2024 Trainings / New OPI Parameters Explained
2024 Trainings / Product Training - iDAYLIFF - Remote Monitoring Solutions
2024 Trainings / Culture Induction
2024 Trainings / Internal Compliance Awareness Training
2024 Trainings / Rovatti Pump Discussion
2024 Trainings / How to sell - Iron Removal
2024 Trainings / DSRs Training - Irrigation Fittings
2024 Trainings / IMS Training - Recordings
2024 Trainings / IMS Training - BU Recordings
2024 Trainings / Impact SolarPlex Pumps Training
2024 Trainings / DSR Training - Solar Sizing Tool
2024 Trainings / Projects Job Processing
2024 Trainings / 2024 Staff Policy Updates
2024 Trainings / Charge-Out Rates 2024
2024 Trainings / Safety Driving Training
2024 Trainings / 2024 Compliance Declaration
2024 Trainings / GROWATT Practical Sessions
2024 Trainings / Technical Assistant - Chatbot Launch
2024 Trainings / Mental Wellness Session
2024 Trainings / How to sell - Genesys Chemicals
2024 Trainings / Huawei Product Updates
2024 Trainings / API Champions IMS Training
2024 Trainings / Group IMS Auditors Training
2024 Trainings / Lithium Batteries - Sizing, Configuration & Installation
2024 Trainings / Coast Service Issues Training
2024 Trainings / Coast Technicians Training
2024 Trainings / How to sell - Reverse Osmosis
2024 Trainings / Lithium Batteries - Sizing, Configuration & Installation (Demo)
2024 Trainings / Pump Sets Training
2024 Trainings / Understanding Pool Chemistry better
2024 Trainings / Fire Sets Training
2024 Trainings / Launch - Dayliff App v2.0
2024 Trainings / Display stand sales strategy
2024 Trainings / Dayliff Pool Chlorfloat Launch
2024 Trainings / Jobs Refresher Training
2024 Trainings / GL Expense Posting and Accounting Concepts
2024 Trainings / Launch - KYC and Account Opening forms
2024 Trainings / Pools Training -ET
2024 Trainings / Pools Training - TZ Cluster
2024 Trainings / Flowserve Durco Mark3 ISO_ANSI - Introduction Training
2024 Trainings / 2024 Performance Appraisals
2024 Trainings / eTIMS Refresher Training
2024 Trainings / Branch Admins Training
2024 Trainings / Customer Financing - ASPIRA
2024 Trainings / Launch - 1% Incentive and Trade Customers Onboarding
2024 Trainings / Financial Wellness Session
2024 Trainings / How to sell - Wastewater
2024 Trainings / Consultants Webinar - Wastewater Treatment
2024 Trainings / Workshop Service Order Booking System
2024 Trainings / Supplier Training - OCMIS Centre Pivot
2024 Trainings / Introduction to Data Analysis & Visualization Training
2024 Trainings / Launch - Service Providers, Service Orders & Uber Technicians
2024 Trainings / Huawei Power-M - Installation & Troubleshooting
2024 Trainings / Warranty Terms
2024 Trainings / Management accounts Interpretation presentation
2024 Trainings / Workshop Supervisors Training
2024 Trainings / Jobs Refresher Training - Subs
2024 Trainings / Huawei Power S Training
2024 Trainings / Production BOM Refresher Training
2024 Trainings / D&S - Flowserve Partnership
2024 Trainings / Treasury Function
2024 Trainings / Supplier Training - IRRITEC
2024 Trainings / Prepaid Water Metering for Apartments - DES
2024 Trainings / How to sell- Boilers & Cooling Towers
2024 Trainings / Pump Station Automation - DES
2024 Trainings / Intern Induction - Sales Processes & CRM Use
2024 Trainings / Interns Induction - EBS Group Support & Projects Support
2024 Trainings / Launch - Sizing Tools
2024 Trainings / Interns Induction - Engineering, Service & Workshop
2024 Trainings / Interns Induction - Supply
2024 Trainings / Interns Induction - GSS and Internal Audit
2024 Trainings / Interns Induction - ICT, HR, L&D & Safety
2024 Trainings / Power Quality and Energy Monitoring for Industry - DES
2024 Trainings / Building Management System for Facilities - DES
2024 Trainings / API Training - Daily API
2024 Trainings / Cyber Security Awareness Training
2024 Trainings / Pension Fund AGM
2024 Trainings / How to sell- Disinfection
2024 Trainings / Staff Insurance - Member Education
2024 Trainings / Compressors Training
2024 Trainings / PAYGO Business Launch
2024 Trainings / Solar Training - USAID
2024 Trainings / DSR Training - Water Treatment
2024 Trainings / Supplier training - Organix Ltd
2024 Trainings / Launch - Daily report for managers
2024 Trainings / DSR Training - Irrigation
2024 Trainings / Consultants Webinar -DES
2024 Trainings / DSR Training - Power Products
2024 Trainings / CFG Training
2024 Trainings / DSR Training - Pools
2024 Trainings / 2025 Plan - Business Development Planning Approach
2024 Trainings / Pension Fund: Member Education & Pre-Retirement Training
2024 Trainings / Culture Induction
2024 Trainings / 2025 Planning Platform & Budget Inputs
2024 Trainings / Forklift Training
2024 Trainings / Consultants’ Webinar - Huawei Digital Power Solutions
2024 Trainings / Future Pump - Refresher Training
2024 Trainings / API - Enemies of Operation Efficiency - Muda, Mura, Muri
2024 Trainings / API - Workplace Organization - 5S
2024 Trainings / Lithium FE PO4 Batteries- Installation Guidelines
2024 Trainings / 2024 First Aid Training
2024 Trainings / Solarization of Pool Pumps
2024 Trainings / DSRs Training - Landscape Irrigation
2024 Trainings / DES & Delta Staff Training
2024 Trainings / Sunverter - Technicians Training
2024 Trainings / How to sell- Softener
2024 Trainings / Sunverter - Engineers Training
Cluster Course
Cluster Course / How to Sell Your Product or Service
Engineers Training - Cohorts
Engineers Training - Cohorts / Engineers - Irrigation
Engineers Training - Cohorts / Engineers - Solar
Engineers Training - Cohorts / Engineers - Pump Basics & Surface Pumps
Engineers Training - Cohorts / Engineers - Boreholes & Well Pumps
Engineers Training - Cohorts / Engineers - General Machinery
Engineers Training - Cohorts / Engineers - Pools
Engineers Training - Cohorts / Engineers - Electricals I (Motors & Controls)
Engineers Training - Cohorts / Digital Engineering Services
Engineers Training - Cohorts / Engineers - Pumpsets, Firesets, Engineered Products
Engineers Training - Cohorts / Engineers - Water Treatment
Engineers Training - Cohorts / Engineers - Chemicals
Engineers Training - Cohorts / Engineers - Installation & Service Issues
About Davis & Shirtliff
About Davis & Shirtliff / Supply Division
About Davis & Shirtliff / Group Shared Services GSS
About Davis & Shirtliff / Business Segments Support
About Davis & Shirtliff / Service
About Davis & Shirtliff / Human Resource
About Davis & Shirtliff / Engineering Division
CPDs Gained Externally
CPDs Gained Externally / ESG Reporting
CPDs Gained Externally / Project Management in Practice
CPDs Gained Externally / Supply Chain Management & Capacity Planning
CPDs Gained Externally / Managerial Economics- Economic Analysis and optimization
CX Training Series
CX Training Series / CX Training - Customer Experience Chain
CX Training Series / CX Training - Communicating with External Customers
CX Training Series / CX Training - Internal Customer Service
CX Training Series / CX Training - Customer Psychology
CX Training Series / CX Training - Negotiating and Closing Deals
CX Training Series / CX Training - Handling Complaints and Irate Customers
CX Training Series / CX Training - Customer Experience Analytics
CX Training Series / CX Training - Telephone Handling Skills
CX Training Series / CX Training - Service Related Issues
CX Training Series / CX Training - Manager Experience Sharing
CX Training Series / CX Training - What Customers Want Vs What they Need
CX Training Series / CX Training - Proposal Templates
CX Training Series / CX Training: Value Vs Price Selling Skills
CX Training Series / CX Training - Business Development Analytics & Key Acc Mgt
CX Training Series / CX Training - Manager Experience Sharing (Business Development)
CX Training Series / CX Training - After Sales Service & Support
CX Training Series / CX Training - Raising Conversion Ratio
CX Training Series / CX - Effective Communication Strategies
CX Training Series / CX Training - Avoiding Pitfalls
CX Training Series / CX - Digital Business
CX Training Series / CX TRAINING - Group Service Initiatives
CX Training Series / CX - Customer Leadership & Ownership
CX Training Series / CX - Negotiating to Win Deals & Closing Techniques
CX Training Series / CX - Voice of the Customer
CX Training Series / CX Training - Customer Centric Culture
Leadership Training - Self-Paced
Leadership Training - Self-Paced / Strategic Leadership Course
Leadership Training - Self-Paced / Leadership & Leading Teams
Public Access Courses
Public Access Courses / Huawei Digital Power Solutions
Public Access Courses / Consultants - Solar PV Sizing and Technical Solutions
2025 Trainings
2025 Trainings / Partnerships Updates Session
2025 Trainings / API - Standardized Work - Total Flow Mgt
2025 Trainings / Huawei hybrid Solution Training
2025 Trainings / Genesys Chemicals Training
2025 Trainings / Fire Safety Training
2025 Trainings / New Products - Solar & Manufactured Products
2025 Trainings / Boiler Water Teatment Training
2025 Trainings / Boreholes Training
2025 Trainings / New Products - WT, Chemicals & Pools
2025 Trainings / New Products - Dayliff, Pedrollo & General Machinery
2025 Trainings / API - Warehouse Kanban
2025 Trainings / Jobs Process Training
2025 Trainings / New Products - DES & Irrigation
2025 Trainings / Minet - Member Education Session
2025 Trainings / Compliance Training-ITAX Errors on Invoices
2025 Trainings / How to sell - Chemicals
2025 Trainings / DSR Training - Irrigation New Products Update
2025 Trainings / How to sell - Particle Filtration and Media
2025 Trainings / Financial Wellness Session
2025 Trainings / DES - IoT Remote Monitoring & Control
2025 Trainings / Rovati Pumps Champions Training
2025 Trainings / Simplified Pool Chemistry
2025 Trainings / Jobs Refresher Training - Subsidiaries
2025 Trainings / GO App v4 Launch
2025 Trainings / Coaching Launch Session
2025 Trainings / Consultants Webinar - Solar PV Sizing and Technical Solutions
2025 Trainings / Sample Coordination and Tracking
2025 Trainings / 2025 Staff Policy Updates
2025 Trainings / Work At Height Training
2025 Trainings / Agsol Micromill Training Session
2025 Trainings / Domicile Accounts Dashboard Launch
2025 Trainings / D&S E-Shop Launch - Staff Referral Program
2025 Trainings / How To Sell - Wastewater Plant
2025 Trainings / DES - Prepaid Metering
2025 Trainings / Consultants Webinar - Pedrollo Sizing Tool
2025 Trainings / MINET Staff Insurance - Member Education
2025 Trainings / AI Awareness Session 1 – ChatGPT & Otter AI Introduction
2025 Trainings / How to Sell Heating Solutions
2025 Trainings / Borehole Package Strategy
2025 Trainings / 2025 Compliance Declaration
2025 Trainings / GO App v4 Training
2025 Trainings / UGA & KEN BUOG Awareness Session
2025 Trainings / Mental Health Awareness - Work Life Balance & Stress Management
2025 Trainings / How to Sell - Paneltim Pools
2025 Trainings / AI: Session 2 - Practical Applications of AI in Everyday Work
2025 Trainings / KE - Charge-out rates 2025
2025 Trainings / Consultants’ Webinar - Firesets
2025 Trainings / FLO App Upgrade
2025 Trainings / AI: Session 3 - Embedding AI in Your Workflow: Strategy, Ethics & Best Practices...
2025 Trainings / Huawei Product Update Training
2025 Trainings / Zoho Migration Awareness Session
2025 Trainings / Zoho Cliq Awareness Session
2025 Trainings / How to Sell - Steam & Sauna
2025 Trainings / DSR Training - Selling Chemicals & Water Treatment Consumables
2025 Trainings / How to sell - Reverse Osmosis
2025 Trainings / UGA & KEN BUOG AWARENESS SESSION
2025 Trainings / MANACCS Interpretation Training
2025 Trainings / SAJ Training (C&I +BESS)
2025 Trainings / How to sell - Wastewater Treatment
2025 Trainings / PAYGO Learning and Reflection Forum
2025 Trainings / FLO App v4 - DSR Customer Ordering Training
2025 Trainings / Occupation Health and Safety
2025 Trainings / Chart of Accounts Training
2025 Trainings / How to Sell Waterproofing Products
2025 Trainings / 2025 Perfomance Appraisal
2025 Trainings / Consultants' Webinar - Irrigation
2025 Trainings / BUOG AWARENESS SESSION
2025 Trainings / Wellness Session - Prevention and Management of Lifestyle Diseases
Master Technicians Training
Master Technicians Training / Master Technicians - WT
Master Technicians Training / Master Technicians - Chemicals
Master Technicians Training / MasterTechnicians - Solar Pumping
Master Technicians Training / Master Technicians - Pools
Master Technicians Training / Master Technicians - Irrigation
Master Technicians Training / Master Technicians - DES
Interns Induction
Interns Induction / Interns Induction - Sales Processes and CRM Use
Interns Induction / Interns Induction - Group Technical Support
Interns Induction / Interns Induction - Projects, PayGO & Engineering
Interns Induction / Interns Induction - Group Service & Workshop
Interns Induction / Interns Induction - Supply
Interns Induction / Interns Induction - GSS & Internal Audit
Interns Induction / Interns Induction - ICT, HR, HS and L&D
2025 IMS Training
2025 IMS Training / IMS - Sales - Group 1
2025 IMS Training / IMS - Support/Digital
2025 IMS Training / IMS Training - Technical/Supply/Service
2025 IMS Training / IMS - Sales - Group 2
2025 IMS Training / IMS Training - Sales - Group 3
2025 IMS Training / IMS Training - Support
2025 IMS Training / API Champions IMS Training
2025 IMS Training / IMS Auditors Training
External Leadership Courses
External Leadership Courses / Managing Employees for Beginners
External Leadership Courses / Dealing with Difficult People and Situations
External Leadership Courses / Line Management Essential Skills and Concepts
External Leadership Courses / Coaching and Mentoring for Business Managers
External Leadership Courses / Group Communication, Teamwork and Leadership
Tanzania 2025 Trainings
Tanzania 2025 Trainings / 2025 Staff Policy Training Session
Tanzania 2025 Trainings / CRDB Green Bond Meeting
Tanzania 2025 Trainings / HSE Committee Meeting
Tanzania 2025 Trainings / HSE Training Session - TZ & ZNZ
Tanzania 2025 Trainings / HUAWEI SIZING - MBEYA TEAM
Tanzania 2025 Trainings / SOLAR GRIDTIE_HYBRID EVENT
Tanzania 2025 Trainings / SOLAR SYSTEM DESIGN, GRID TIE, HUAWEI PRODUCTS, POWER M & S
Tanzania 2025 Trainings / SOLAR TRAINING - 1
Tanzania 2025 Trainings / SOLAR TRAINING - 2
Tanzania 2025 Trainings / Training Session On Clarification Of The Staff Policy Extract
Tanzania 2025 Trainings / TZ Staff Development - First Aid Training
Tanzania 2025 Trainings / TZ Staff Development - Mental Wellness Session
Tanzania 2025 Trainings / TZ Staff Development - Monkeypox Awareness Session
Tanzania 2025 Trainings / TZ Staff Development - Nutrition & Healthy Eating Habits Awareness Session
Tanzania 2025 Trainings / TZ Staff Development – Sales Strategies & Market Analysis Training
Tanzania 2025 Trainings / TZ Staff Development - Site, Products & Service Issues
Search courses
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Your Key to Customer Satisfaction
Teamwork Development
Handling Complains and the Irate Customer
The Language of Positive Communication
Exceeding Customer Expectations
Value-Added Service
Effective Telephone Techniques
The Art of satisfying Customers
Service Recovery
Empowerment
Total Quality Service
Your Key to Customer Satisfaction
Customer Service Excellence
Your Key to Customer Satisfaction
Continual Professional Development
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Zippy Midikira
Teacher
